You can reach us to our official Facebook page for fast support to your concerns.

Before you purchase anything, carefully read the details in products (Size, Colors & quantity).
Contact our Help support team to cancel or make changes.

Email : kaibakershop@gmail.com

Be sure to include details (ORDER #) about the changes you need.

Example :

• Order Number
• New Address
• Phone/Mobile
• Product name
• Change in quantity

If your item arrives damaged, incomplete, or wrong item received. Follow these steps to return your order.

1. Message us or email
2. Keep the original packaging
3. Take photos of any damage or defects
4. Keep the receipt and shipping label.
5. Start the return process ASAP
6. Then will process the refund

Note: If such case that the buyer wants to change the item, he/she will shoulder the delivery cost returning to the seller.

If within Metro Manila, we cater deliveries via Lalamove, Grab, Angkas and any available delivery courier you prefer.

Note: Shipping fee are EXCLUDED

If you’re located outside Metro, we use J&T express as primary delivery courier.